In a recent strategy session, a leadership team realized that growth would require changes in process, structure, and people.
Three Keys to Effective Planning
Business strategy takes many forms but has its roots in one simple idea: Identify and satisfy customer needs in a way that is unique from the competi...
Work-Related Behavior in a Post-Pandemic World
As if being in business needed to be any more demanding, post-pandemic issues seem to include supply chain shortages and a critical shortage of skille...
Now’s the Time to Start Strategic Planning for Your Business
While any time is a good time to begin your strategic planning effort, the fourth quarter of the year (don’t look now, but it’s here) is an especi...
What’s a Customer Really Worth?
Few topics engender as much passionate debate as the the value of a customer. While most everyone agrees they’re important, there’s less consensus...
Three Critical Components of Your Complete Business Plan
In my NYU graduate business management courses, I’ve recommended a format for business plans that incorporates three vital components.
Ten Steps for Fast, Focused, Flexible Strategic Planning
Finding time, once each year, to take your team through this ten-step process can bring your organization to a higher level of planning, performance,...
Moving Ahead in the Face of Uncertainty
As we move into the early stages of 2021, it’s not time to retreat in the face of uncertainty. Now is the time to “double down” with disciplined...
Identifying and Overcoming Obstacles: A Planning Essential
A necessary but often overlooked element of sound strategic planning is the time spent identifying and understanding obstacles.
Time to Re-think the Traditional SWOT Analysis
After many years of facilitating planning sessions, I have concluded that there is a better approach to business analysis than SWOT exercises. Here’...