The new year can be a time for reflection and focus on the things we’d like to improve. But often, energy fades as we move back to our existing set ...
Strategy and Planning:
Divest to Invest
As they begin planning for the coming year, business leaders focus on ways to improve and grow. A comprehensive review of the organization’s current...
Performance Management:
A Requirement of Leadership
The main headline in a recent Wall Street Journal article read: “The Performance Review is Back.” My question is this: Where did it go? And mor...
To Maximize the Potential of the Organization, Recalibrate Your Leadership Style
In a recent strategy session, a leadership team realized that growth would require changes in process, structure, and people.
Three Keys to Effective Planning
Business strategy takes many forms but has its roots in one simple idea: Identify and satisfy customer needs in a way that is unique from the competi...
Work-Related Behavior in a Post-Pandemic World
As if being in business needed to be any more demanding, post-pandemic issues seem to include supply chain shortages and a critical shortage of skille...
Now’s the Time to Start Strategic Planning for Your Business
While any time is a good time to begin your strategic planning effort, the fourth quarter of the year (don’t look now, but it’s here) is an especi...
What’s a Customer Really Worth?
Few topics engender as much passionate debate as the the value of a customer. While most everyone agrees they’re important, there’s less consensus...
Three Critical Components of Your Complete Business Plan
In my NYU graduate business management courses, I’ve recommended a format for business plans that incorporates three vital components.
Ten Steps for Fast, Focused, Flexible Strategic Planning
Finding time, once each year, to take your team through this ten-step process can bring your organization to a higher level of planning, performance,...