For many organizations, there comes a time when they “level off” at a certain amount of annual sales. It doesn’t matter the dollar amount of top line sales, moving up from that number seems elusive. Frustration sets in as generating new sales becomes an exercise in...
When forming your organization’s strategy and plan, it is quite natural for the flow to go from objectives (what we want to accomplish), to strategy (how we will go about it, leveraging our unique strengths and capabilities) to tactics (the specific steps involved,...
In preparing to create and/or update your strategic plan, a good place to start is with one of the five key Planning Objective Categories: Strategic Growth. Growing your company’s account list should be done by plan and directed and monitored by the Senior...
It seems to emerge as a common theme. A business hits a rough patch when nothing they try seems to work. Then, when all the innovating and experimentation is exhausted, a move back to basics ensues. So it is for coffee giant, Starbucks. According to a recent...
Whether in sports or in the boardroom, a Personal Learning System™ is the engine that drives peak performance. In the August 28 issue of the Wall Street Journal, articles by Laine Higgins and by Andrew Beaton offer examples of accomplished professionals who...
It’s been said that “culture eats strategy for breakfast.” While I won’t argue against the importance of a high-performance culture, the fact is that organizations need both. Let’s take them one at a time, starting with culture. A recent Harvard Business Review...