“Culture eats strategy for breakfast” and similar declarations are prevalent in business journals. But what if systematic investment could help yo...
Strategic Organization Design: Getting the Basics Right
One of the most common concerns raised by employees is as simple as it is complex. Organization structure should be straight forward and well underst...
What Do Successful Organizations Have in Common?
Our study of companies that have enjoyed enduring success over more than a decade, identified a number of common traits. Among them; a commitment t...
Does Your Business Reflect these Ten Success-critical Attributes?
McKinsey & Company points to a set of ten variables that make the difference between companies that flounder and those that build strong, sustainable ...
Five Questions You Should Ask Your Team Members
In my experience working with entrepreneurial business leaders, there is often frustration with the disconnect between the organization’s objectives...
Corporate Culture: Compliance or Commitment?
Ask any organizational leader and they will quickly agree that culture is a driving force in the success of any enterprise. Something this impactful d...
Identifying and Overcoming Obstacles: A Planning Essential
A necessary but often overlooked element of sound strategic planning is the time spent identifying and understanding obstacles.
Time to Re-think the Traditional SWOT Analysis
After many years of facilitating planning sessions, I have concluded that there is a better approach to business analysis than SWOT exercises. Here’...
A New Way to Think About “Customer Satisfaction”
One way to get a handle on the level of customer satisfaction is the use of satisfaction surveys. But do they tell us the whole story?