Culture improvement plans don’t take effect overnight. The key is to seize the early momentum and to commit to the long-term nature of the process.
Getting Useful Feedback — and Accountability — in Real Time
Leaders often “protect” employees by letting them offer feedback with anonymity. This may increase participation but it also reduces accountabilit...
Performance Management:
A Requirement of Leadership
The main headline in a recent Wall Street Journal article read: “The Performance Review is Back.” My question is this: Where did it go? And mor...
To Maximize the Potential of the Organization, Recalibrate Your Leadership Style
In a recent strategy session, a leadership team realized that growth would require changes in process, structure, and people.
Three Keys to Effective Planning
Business strategy takes many forms but has its roots in one simple idea: Identify and satisfy customer needs in a way that is unique from the competi...
Three Critical Success Factors to Effective Culture Change
Many organizational leaders struggle with culture change. Modulating expectations, especially early on, may help.
The Mutual Benefit of an Outside-In View
We often overlook ideas for improvement and our own adherence to outmoded ways of doing things. An outsider’s perspective can provide an actionable ...
Management/Supervisory Development in Four-Steps
An enduring challenge for businesses is the development of the next-level managers. This simple four-step process builds competency, skills, and confi...
Work-Related Behavior in a Post-Pandemic World
As if being in business needed to be any more demanding, post-pandemic issues seem to include supply chain shortages and a critical shortage of skille...
Leadership Competencies: Expense or Investment?
“Culture eats strategy for breakfast” and similar declarations are prevalent in business journals. But what if systematic investment could help yo...