It seems to emerge as a common theme. A business hits a rough patch when nothing they try seems to work. Then, when all the innovating and experimentation is exhausted, a move back to basics ensues. So it is for coffee giant, Starbucks. According to a recent...
Whether in sports or in the boardroom, a Personal Learning System™ is the engine that drives peak performance. In the August 28 issue of the Wall Street Journal, articles by Laine Higgins and by Andrew Beaton offer examples of accomplished professionals who...
It’s been said that “culture eats strategy for breakfast.” While I won’t argue against the importance of a high-performance culture, the fact is that organizations need both. Let’s take them one at a time, starting with culture. A recent Harvard Business Review...
It’s common for football teams to focus on the fourth quarter. Players can be seen holding up four fingers as a way of signaling that “it’s time to double down, focus and finish strong.” For businesses, the fourth quarter is especially critical for two reasons....
When considering the future of the enterprise, Senior Leadership Teams can benefit from a different way of framing their discussions. One way to approach this is to use the acronym COIN; Concerns, Obstacles, Issues and Noise. Let’s take them one at a time. Concerns...
The most recent issue of the Harvard Business Review features a cover story on the issue of conflict in organizations and the leader’s role in managing these inevitable disruptions. Timely to be sure. Of all the patterns I’ve seen in my work with organizational...