Ask any organizational leader and they will quickly agree that culture is a driving force in the success of any enterprise. Something this impactful deserves performance analytics.
A necessary but often overlooked element of sound strategic planning is the time spent identifying and understanding obstacles.
After many years of facilitating planning sessions, I have concluded that there is a better approach to business analysis than SWOT exercises. Here’s why.
One way to get a handle on the level of customer satisfaction is the use of satisfaction surveys. But do they tell us the whole story?