For a primer on developing an effective mission statement, download the digital version of “Understanding & Implementing Strategy & Planning” here. It can be argued that many industries are challenged by a rapidly changing and uncertain operating...
As a long-time sports fan, I am taken by the number of head football coaches who are shown the door at the end of the season. There are many reasons for this; the most obvious being too many losses as is the case with my team this year (and the year before that,...
In their seminal report on “the future of work”, the Gallup organization published the results of their global study in a book titled “It’s the Manager”. In the subtitle, they make this observation: “The quality of managers and team leaders is the single biggest...
A recent Wall Street Journal article captures an emerging trend concerning a key management challenge: people. Executives are reviewing their strategies regarding team size, deployment, and overall employee contributions to the organization. Companies like Walmart,...
It seems to emerge as a common theme. A business hits a rough patch when nothing they try seems to work. Then, when all the innovating and experimentation is exhausted, a move back to basics ensues. So it is for coffee giant, Starbucks. According to a recent...
It’s been said that “culture eats strategy for breakfast.” While I won’t argue against the importance of a high-performance culture, the fact is that organizations need both. Let’s take them one at a time, starting with culture. A recent Harvard Business Review...