Leaders often “protect” employees by letting them offer feedback with anonymity. This may increase participation but it also reduces accountabilit...
Three Critical Success Factors to Effective Culture Change
Many organizational leaders struggle with culture change. Modulating expectations, especially early on, may help.
The Mutual Benefit of an Outside-In View
We often overlook ideas for improvement and our own adherence to outmoded ways of doing things. An outsider’s perspective can provide an actionable ...
Management/Supervisory Development in Four-Steps
An enduring challenge for businesses is the development of the next-level managers. This simple four-step process builds competency, skills, and confi...
Work-Related Behavior in a Post-Pandemic World
As if being in business needed to be any more demanding, post-pandemic issues seem to include supply chain shortages and a critical shortage of skille...
Leadership Competencies: Expense or Investment?
“Culture eats strategy for breakfast” and similar declarations are prevalent in business journals. But what if systematic investment could help yo...
Strategic Organization Design: Getting the Basics Right
One of the most common concerns raised by employees is as simple as it is complex. Organization structure should be straight forward and well underst...
What Do Successful Organizations Have in Common?
Our study of companies that have enjoyed enduring success over more than a decade, identified a number of common traits. Among them; a commitment t...
Corporate Culture: Compliance or Commitment?
Ask any organizational leader and they will quickly agree that culture is a driving force in the success of any enterprise. Something this impactful d...