What’s a Customer Really Worth?
Few topics engender as much passionate debate as the the value of a customer. While most everyone agrees they’re important, there’s less consensus on what they’re worth.
What’s a Customer Really Worth?
BusinessPerformance
Does Your Business Reflect these Ten Success-critical Attributes?
Does Your Business Reflect these Ten Success-critical Attributes?
McKinsey & Company points to a set of ten variables that make the difference between companies that flounder and those that build strong, sustainable competitive advantage.
Five Questions You Should Ask Your Team Members
Five Questions You Should Ask Your Team Members
In my experience working with entrepreneurial business leaders, there is often frustration with the disconnect between the organization’s objectives and the way employees approach their work.
Ten Steps for Fast, Focused, Flexible Strategic Planning
Ten Steps for Fast, Focused, Flexible Strategic Planning
Finding time, once each year, to take your team through this ten-step process can bring your organization to a higher level of planning, performance, and success.
Time to Re-think the Traditional SWOT Analysis
Time to Re-think the Traditional SWOT Analysis
After many years of facilitating planning sessions, I have concluded that there is a better approach to business analysis than SWOT exercises. Here’s why.
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