Getting Useful Feedback — and Accountability — in Real Time
Leaders often “protect” employees by letting them offer feedback with anonymity. This may increase participation but it also reduces accountability. There’s a better way.
Leaders often “protect” employees by letting them offer feedback with anonymity. This may increase participation but it also reduces accountability. There’s a better way.
The main headline in a recent Wall Street Journal article read: “The Performance Review is Back.” My question is this: Where did it go? And more to the point, why?
In a recent strategy session, a leadership team realized that growth would require changes in process, structure, and people.
Business strategy takes many forms but has its roots in one simple idea: Identify and satisfy customer needs in a way that is unique from the competition. And be ready to seize opportunities quickly and efficiently.
Many organizational leaders struggle with culture change. Modulating expectations, especially early on, may help.
We often overlook ideas for improvement and our own adherence to outmoded ways of doing things. An outsider’s perspective can provide an actionable path forward.