While any time is a good time to begin your strategic planning effort, the fourth quarter of the year (don’t look now, but it’s here) is an especially good time to get started. Here’s how.
Few topics engender as much passionate debate as the the value of a customer. While most everyone agrees they’re important, there’s less consensus on what they’re worth.
Recently, a client told me of a change in a key executive position in his company. After about 18 months in the job, this individual decided to leave on their own accord. The reasons for their departure became crystal clear within just a couple of weeks.
“Culture eats strategy for breakfast” and similar declarations are prevalent in business journals. But what if systematic investment could help you build both?
One of the most common concerns raised by employees is as simple as it is complex. Organization structure should be straight forward and well understood by all.
In my NYU graduate business management courses, I’ve recommended a format for business plans that incorporates three vital components.