The main headline in a recent Wall Street Journal article read: “The Performance Review is Back.” My question is this: Where did it go? And more to the point, why?
In a recent strategy session, a leadership team realized that growth would require changes in process, structure, and people.
Business strategy takes many forms but has its roots in one simple idea: Identify and satisfy customer needs in a way that is unique from the competition. And be ready to seize opportunities quickly and efficiently.
While any time is a good time to begin your strategic planning effort, the fourth quarter of the year (don’t look now, but it’s here) is an especially good time to get started. Here’s how.
Few topics engender as much passionate debate as the the value of a customer. While most everyone agrees they’re important, there’s less consensus on what they’re worth.
“Culture eats strategy for breakfast” and similar declarations are prevalent in business journals. But what if systematic investment could help you build both?