The Leader’s Role in Corporate Culture

by | Jul 29, 2025

Culture forms the essence of any organization. It defines how employees interact, collaborate, and align themselves with the company’s vision, and mission values.

A robust culture not only attracts top talent but also retains it, drives productivity, and creates a sense of purpose. While culture doesn’t depend on the leader alone, it does tend to flow from the leader’s performance and behavior. Their influence, vision, and actions can either invigorate an organization’s culture or stagnate its growth.

Corporate culture is the collective set of values, beliefs, attitudes, and behaviors that shape the organizational environment. It manifests in various forms, such as the company’s decision-making processes, communication styles, employee engagement, and even the layout of the workspace.  While the importance of corporate culture is well understood, improving it comes with its own set of challenges.

Lack of alignment, resistance to change, inconsistencies between words and actions and perhaps most significant of all, poor communication throughout the organization.

Improving corporate culture is an ongoing process. Here are some of the actionable strategies leaders can implement to bring about lasting improvement and change.

Leaders should regularly assess the current state of corporate culture through surveys, focus groups, and interviews. Understanding employees’ perceptions and pain points are critical to identifying areas of improvement.  The Organizational Culture Inventory (OCI) from Human Synergistics is an excellent resource for this.

Cultural transformation requires a clear plan. Leaders should outline specific goals, timelines, and key performance indicators (KPIs) to track progress.

Breaking down silos is essential to fostering a sense of unity within the organization. Leaders can encourage interdepartmental projects and team-building activities to strengthen collaboration.

Toxic behaviors, poor performance and a lack of accountability can erode corporate culture. Leaders must confront such behaviors swiftly and fairly to maintain a positive environment.  Of course, this requires better skills on the part of managers and supervisors.  Here is where leaders can exert the best features of their authority.

What is your organizational plan for developing and improving the managerial and supervisory skills of your key people?  This is not an event but a process.  One excellent resource is the Graphic Communications Leadership Institute (GCLI).  Take a careful look at GCLI and see why leading industry organizations continue to enroll members of their team.  Visit gcleadershipinstitute.com. 

Corporate culture is more than just a buzzword; it is the lifeblood of any successful organization. Improving it requires deliberate effort, clear vision, and the commitment of leaders who understand the profound impact they have on their teams. By setting an example and focusing on the learning and development of their managers and supervisors, leaders can transform their corporate culture into a powerful driver of growth, innovation, and employee well-being.

For more information on how you can begin your organization’s culture improvement journey, contact me at joe@ajstrategy.com.

Joseph P. Truncale PhD, CAE

Joseph P. Truncale, Ph.D., CAE, is the Founder and Principal of Alexander Joseph Associates, a privately held consultancy specializing in executive business advisory services and strategic planning facilitation and execution for associations and for entrepreneurial businesses.

Joe spent 30 years with NAPL (12 years as CEO), a business management association serving the needs of entrepreneurial business owners in the graphic communications industry. He is an adjunct professor at NYU teaching graduate courses in Executive Leadership; Financial Management and Analysis; Finance for Marketing Decisions; and Leadership: The C Suite Perspective. He may be reached at joe@alexanderjoseph7838.live-website.com.

Joseph P. Truncale PhD, CAE

Joseph P. Truncale, Ph.D., CAE, is the Founder and Principal of Alexander Joseph Associates, a privately held consultancy specializing in executive business advisory services and strategic planning facilitation and execution for associations and for entrepreneurial businesses.

Joe spent 30 years with NAPL (12 years as CEO), a business management association serving the needs of entrepreneurial business owners in the graphic communications industry. He is an adjunct professor at NYU teaching graduate courses in Executive Leadership; Financial Management and Analysis; Finance for Marketing Decisions; and Leadership: The C Suite Perspective. He may be reached at joe@alexanderjoseph7838.live-website.com.

0 Comments