As we move into the early stages of 2021, it’s not time to retreat in the face of uncertainty. Now is the time to “double down” with disciplined, structured planning and execution.
A necessary but often overlooked element of sound strategic planning is the time spent identifying and understanding obstacles.
After many years of facilitating planning sessions, I have concluded that there is a better approach to business analysis than SWOT exercises. Here’s why.
One way to get a handle on the level of customer satisfaction is the use of satisfaction surveys. But do they tell us the whole story?