Performance Management Part III: Inspiring Team Members
Even the best organizational strategy will fail to take off unless the performance of individual team members is aligned.
Performance Management Part III: Inspiring Team Members
Performance Management: Linking Strategy with Results (Part 2)
Performance Management: Linking Strategy with Results (Part 2)
The key to keeping score is to keep it simple. This is especially helpful in tracking organizational performance in a way that may be communicated to stakeholders on a regular (at least quarterly) basis.
Performance Management: Linking Strategy with Results (Part 1)
Performance Management: Linking Strategy with Results (Part 1)
Few subjects are more widely discussed and more misunderstood than performance management. Today, with the demand for qualified people higher than ever before, the impact of performance management has never been greater. Yet, so many organizations have all but given up on this critical process.
Preparing Employees for Leadership Success
Preparing Employees for Leadership Success
Enduringly successful companies recognize that their greatest competitive advantage lies in their people and in their winning culture. Since these are two items that are difficult for the competition to copy, time, effort, energy and yes, dollars are allocated directly toward building and sustaining both.
Home Field Advantage: Welcoming Customers and Prospects to Your Facility
Home Field Advantage: Welcoming Customers and Prospects to Your Facility
Some time ago, I visited an underperforming company. Their Chairman of the Board asked me to spend time on a tour of the facility and to provide feedback. Once that was finished, I was asked what I thought. “You failed the mop test”, was my response. The plant...
A Four-Step Approach to Management/Supervisory Development
A Four-Step Approach to Management/Supervisory Development
One of the most enduring challenges facing businesses is the development of the next level of supervisors and managers. I often hear from executives who are frustrated by the need to step in and handle management challenges, particularly those involving the performance and behavior of their people.