In my experience working with entrepreneurial business leaders, there is often frustration with the disconnect between the organization’s objectives...
Corporate Culture: Compliance or Commitment?
Ask any organizational leader and they will quickly agree that culture is a driving force in the success of any enterprise. Something this impactful d...
Ten Steps for Fast, Focused, Flexible Strategic Planning
Finding time, once each year, to take your team through this ten-step process can bring your organization to a higher level of planning, performance,...
Moving Ahead in the Face of Uncertainty
As we move into the early stages of 2021, it’s not time to retreat in the face of uncertainty. Now is the time to “double down” with disciplined...
Identifying and Overcoming Obstacles: A Planning Essential
A necessary but often overlooked element of sound strategic planning is the time spent identifying and understanding obstacles.
Time to Re-think the Traditional SWOT Analysis
After many years of facilitating planning sessions, I have concluded that there is a better approach to business analysis than SWOT exercises. Here’...
A New Way to Think About “Customer Satisfaction”
One way to get a handle on the level of customer satisfaction is the use of satisfaction surveys. But do they tell us the whole story?