With major responsibilities and goals set, assessing expectations around how team members are expected to conduct themselves in pursuit of these items is the final part of this three-part process. As a step toward linking work-related behaviors with organizational...
Even the best organizational strategy will fail to take off unless the performance of individual team members is aligned.
The key to keeping score is to keep it simple. This is especially helpful in tracking organizational performance in a way that may be communicated to stakeholders on a regular (at least quarterly) basis.
Few subjects are more widely discussed and more misunderstood than performance management. Today, with the demand for qualified people higher than ever before, the impact of performance management has never been greater. Yet, so many organizations have all but given up on this critical process.
Enduringly successful companies recognize that their greatest competitive advantage lies in their people and in their winning culture. Since these are two items that are difficult for the competition to copy, time, effort, energy and yes, dollars are allocated directly toward building and sustaining both.
Some time ago, I visited an underperforming company. Their Chairman of the Board asked me to spend time on a tour of the facility and to provide feedback. Once that was finished, I was asked what I thought. “You failed the mop test”, was my response. The plant...