“The toughest decisions in organizations are people decisions-hiring, firing, promotion, etc. These are the decisions that receive the least attention and are the hardest to un-make”, according to renowned management expert Peter Drucker.
I recently read with great interest a front-page article in The Wall Street Journal about credit card debt reaching an all-time high. Several factors have contributed to this trend, including challenging economic conditions. But there is more to the story.
I recently saw an interview with the owner of a franchise printing company in the Midwest. When she bought the business, sales had stalled, growth was limited. Clearly, the enterprise needed a new direction.
As if there isn’t already enough on CEO’s minds, (especially CEO’s who hold an ownership stake) it seems there is yet another role for them to play. I call it CEO: Chief Education Officer.
Much has been written and talked about concerning employee engagement, I am reminded that it is often simple gestures that help create a better workplace atmosphere.
With major responsibilities and goals set, assessing expectations around how team members are expected to conduct themselves in pursuit of these items is the final part of this three-part process. As a step toward linking work-related behaviors with organizational...